Security and privacy, clearly documented

Virtuosis Artificial Intelligence SA is an EPFL spin-off focusing on voice biomarkers. This Trust Center brings together our public security, privacy and regulatory information, with controlled access to sensitive assurance documents.

Service status

Security practices

A concise overview of the safeguards relevant to Virtuosis services and deployments.

01

Infrastructure security

  • Encryption in transit and at rest, including TLS and AES-256 where applicable
  • European processing and storage by default
  • Audit logging and data minimisation
02

Access management

  • Access restricted to authorised personnel
  • Project-specific roles and permissions
  • Bearer-token authentication for the Voice Biomarker API
03

Privacy lifecycle

  • Retention and deletion requirements agreed per implementation
  • Pseudonymisation or de-identification where possible
  • Applicable access and deletion rights supported
04

Incident management

  • Assessment, containment, investigation and remediation
  • Customer and authority notification where required
  • Project support channels used for operational communication

Secure integration starts with clear implementation boundaries

Review authentication, supported audio inputs and response fields, then confirm hosting, retention, deletion and access requirements for the deployment.

Deployment-specific transparency

The applicable subprocessor information and related processing terms depend on the service and deployment. Customers can request the current list for their scope.

Request a restricted document

Tell us which document you need and why. Requests are reviewed individually; an NDA may be required before access is granted.

Examples: pentest report, security questionnaire, regulatory documentation or other assurance material.
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